Welcome to Aurelain House. By accessing or using our website and services, you agree to be bound by the following Terms & Conditions. Please read them carefully before making a purchase.

1. General

These Terms & Conditions govern your use of the Aurelain House website and the purchase of our products. By using this website, you confirm that you are at least 18 years old or using the site under parental supervision.

We reserve the right to update, modify, or change these terms at any time without prior notice.

2. Products & Availability

• ◈ All products displayed on the website are subject to availability.
• ◈ We make every effort to display product colors, sizes, and details accurately; however, slight variations may occur due to lighting, photography, or screen settings.
• ◈ Aurelain House reserves the right to discontinue or modify any product without prior notice.

3. Pricing & Payments

• ◈ All prices are listed in Indian Rupees (INR) unless stated otherwise.
• ◈ Prices may change without prior notice.
• ◈ Payments are processed securely through trusted third-party payment gateways.
• ◈ We do not store your card or banking details

4. Orders & Confirmation

• ◈ Once an order is placed, you will receive an order confirmation via email or message.
• ◈ Aurelain House reserves the right to cancel or refuse any order due to inventory issues, payment failure, or suspected fraud.
• ◈ In case of cancellation, any amount paid will be refunded as per our refund policy.

5. Shipping & Delivery

• ◈ Delivery timelines provided are estimates and may vary due to location, courier delays, or unforeseen circumstances.
• ◈ Aurelain House is not responsible for delays caused by logistics partners, weather conditions, or force majeure events
• ◈ Customers are responsible for providing accurate shipping details.

6. Returns, Exchanges & Refunds

• ◈ Returns or exchanges are accepted only if the product is damaged, defective, or incorrect upon delivery.
• ◈ Any such issue must be reported within 48 hours of receiving the product, along with clear images or videos.
• ◈ Products must be unused and in original packaging to be eligible for return or exchange.
• ◈ Refunds, if applicable, will be processed to the original payment method within a reasonable timeframe.

7. Intellectual Property

All content on this website—including images, text, logos, designs, and product names—is the intellectual property of Aurelain House and may not be copied, reproduced, or used without prior written permission.

8. User Conduct

• ◈ Use the website for any unlawful or harmful activity.
• ◈ Attempt to gain unauthorized access to our systems
• ◈ Upload or transmit malicious content
• ◈ Violation of these terms may result in restricted access or legal action.

9. Limitation of Liability

Aurelain House shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

All products

10. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of Indian courts.